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FELIX G. WOODWARD LIBRARY POLICIES AND PROCEDURES MANUAL
POLICY NO.: L:IV:05 REVISED May 28, 2009
SUPERSEDES POLICY NO.: L:IV:05 DATED: August 16, 2001
SUBJECT: Lost/Damaged Materials Replacement Fee Policy
APPROVED: Joseph Weber, Director of Library Services
GENERAL POLICY
The goal of the Library's circulation policy is to ensure the
availability of materials for all library users, not to penalize users
or “make money” on overdue books.
To this end, Woodward Library does not charge overdue fines.
LIBRARY PRIVILEGES AND HOLDS
As an
incentive to encourage people to return overdue materials, the Library
suspends privileges for users who have materials which are overdue.
Suspension of library privileges temporarily prohibits check-out,
interlibrary loan, reserves, and off-campus access to library
databases. In
addition to suspension of library privileges, registration and transcript
holds are placed on APSU student accounts.
REPLACEMENT FEE
The replacement fee of any lost or damaged book, periodical, or media
item is the actual cost of the item plus a processing fee of $20. Should
the Library not be able to determine the estimated cost of a lost or
damaged item, the replacement fee will be $50 plus the processing fee of
$20 for a total cost of $70. The replacement fee for lost or damaged
thumb drives is $30. All exceptions to this policy must be approved by
the Library Director.
The replacement fee and the hold, if applicable, are waived only upon
return of the original library materials. Alternative copies or
editions are not acceptable.
FEE PAYMENT
Payment of fees is made at the Access Assistance Desk. Payment
may be made by cash or check. Personal checks
must show APSU student ID number or Library Courtesy Card number. Fees reported to the University Business
Office for collection must be paid at that office.
ONLINE ACCESS TO ACCOUNT STATUS
Felix G. Cat, the Library’s Online Catalog, provides online access
to your library account. To
view more information about the lost item, go to http://ipac.lib.apsu.edu/#focus.
Click on the gray “My Account” tab.
Enter your user ID. Click
on “Blocks.”
APPEALS
The Library considers all legitimate concerns about library fees.
Reasons that DO NOT constitute a basis for appeal are:
- lack
of knowledge of library policy
- disagreement
with library fee structure
- inability
to pay fees
- unwillingness
to take responsibility for material loaned to a third party
- forgetting
the due date
- non-receipt
or untimely receipt of library notices
- being
out of town
Appeals may be made to Ms. Elaine Berg, Coordinator of Access
Services,
at (931) 221-6405, or berge@apsu.edu. |
