Lost/Damaged Materials Replacement Fee Policy
FELIX G. WOODWARD LIBRARY POLICIES AND PROCEDURES MANUAL
POLICY NO.: L:IV:05 REVISED May 28, 2009
SUPERSEDES POLICY NO.: L:IV:05 DATED: August 16, 2001
SUBJECT: Lost/Damaged Materials Replacement Fee Policy
APPROVED: Joseph Weber, Director of Library Services
The goal of the Library's circulation policy is to ensure the availability of materials for all library users, not to penalize users or "make money" on overdue books. To this end, Woodward Library does not charge overdue fines.
LIBRARY PRIVILEGES AND HOLDS
As an incentive to encourage people to return overdue materials, the Library suspends privileges for users who have materials which are overdue.
Suspension of library privileges temporarily prohibits check-out, interlibrary loan, reserves, and off-campus access to library databases. In addition to suspension of library privileges, registration and transcript holds are placed on APSU student accounts.
The replacement fee of any lost or damaged book, periodical, or media item is the actual cost of the item plus a processing fee of $20. Should the Library not be able to determine the estimated cost of a lost or damaged item, the replacement fee will be $50 plus the processing fee of $20 for a total cost of $70. The replacement fee for lost or damaged thumb drives is $30. All exceptions to this policy must be approved by the Library Director.
The replacement fee and the hold, if applicable, are waived only upon return of the original library materials. Alternative copies or editions are not acceptable.
Payment of fees is made at the Access Assistance Desk. Payment may be made by cash or check. Personal checks must show APSU student ID number or Library Courtesy Card number. Fees reported to the University Business Office for collection must be paid at that office.
ONLINE ACCESS TO ACCOUNT STATUS
Austin, the Library's Online Catalog, provides online access to your library account. To view more information about the lost item, go to http://iiiserver.lib.apsu.edu/. Click on the gray "My Account" tab. Enter your user ID. Click on "Blocks."
The Library considers all legitimate concerns about library fees. Reasons that DO NOT constitute a basis for appeal are:
- lack of knowledge of library policy
- disagreement with library fee structure
- inability to pay fees
- unwillingness to take responsibility for material loaned to a third party
- forgetting the due date
- non-receipt or untimely receipt of library notices
- being out of town
Appeals may be made to Ms. Elaine Berg, Coordinator of Access Services, at (931) 221-6405, or firstname.lastname@example.org.